Privacy Policy

Last updated: November 7, 2026

1. Introduction

Welcome to Living ("Living", "we", "our", or "us").

This Privacy Policy explains what information we collect, how we use it, and the choices you have when using Living. By using our services, you agree to the practices described in this Privacy Policy.

If you have any questions, you can contact us at support@my-living.app.

2. Information we collect

When you use Living, we may collect:

Information we collect

  • Name and email address
  • Date of birth
  • Profile picture
  • Your journal: the mood you record for each day, your notes and the photos you add
  • Answers you give during onboarding, such as what you want to use Living for and how you heard about us
  • Account preferences and settings, including your time zone and whether reminders are on
  • Your plan and purchase history: which plan you have, when it started and renews, and whether it was a trial. We never receive your payment card details — payments are handled by Apple (App Store) or Google (Google Play).

Information collected automatically

To help operate and improve the Service, we may automatically collect certain technical information, including:

  • IP address, and the approximate location (country and city) our analytics derive from it
  • Browser and device information
  • Usage analytics, such as which features you use and which screens you visit
  • Error reports when something goes wrong in the app: the error message, where in the code it happened, the screen you were on, and your browser or device and app version
  • A push notification token for each device where you turn on reminders
  • Cookies and similar technologies

Our analytics do not record the text of your notes or your photos, and error reports are not designed to include them.

3. How we use your information

We use your information to:

  • Create and manage your account
  • Authenticate your identity
  • Provide and improve Living's features
  • Store your journal and the photos you add
  • Send the reminders you have turned on
  • Personalize your experience
  • Maintain the security and reliability of the Service
  • Detect and fix errors and crashes
  • Understand how Living is used, so we can improve it
  • Respond to support requests

We do not sell your personal information, and we do not use it for advertising or share it with others to track you.

4. Third-party services

We use trusted third-party providers to operate Living, including:

  • Supabase for authentication, database and file storage
  • Vercel for hosting and application delivery
  • PostHog (hosted in the EU) for product analytics and error reporting
  • Google Firebase Cloud Messaging and Apple Push Notification service to deliver reminders to your devices
  • Resend to send sign-in codes and account emails
  • Apple (App Store) and Google (Google Play) to process purchases, and RevenueCat to manage subscriptions and keep your plan in sync across devices
  • Google and Apple, if you choose to sign in with your Google or Apple account. If you use Sign in with Apple with Hide My Email, we store the private relay address Apple gives us
  • Google Forms, if you choose to send us feedback from the app

These providers may process your information only as necessary to provide their services.

5. Data security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

While we strive to keep your data secure, no method of electronic storage or transmission over the internet is completely secure.

6. Your rights and deleting your Living account

You may delete your Living account at any time. In the Living app for iPhone or Android, go to Profile → Security → Delete account. Without the app, sign in at open.my-living.app and go to Profile → Account → Delete account. This permanently deletes your account together with your journal, notes and photos (see Data retention below). You can also ask us to do it by emailing support@my-living.app from the address you signed up with.

Deleting your account does not cancel a subscription: cancel it first where you bought it, in the App Store or in Google Play.

Depending on your location, you may also have the right to request access to, correction of, or deletion of your personal information.

7. Data retention

We keep your information for as long as your account exists, so your journal stays available to you.

When you delete your account, we delete your profile, journal, notes and photos straight away, remove your devices from reminders, and revoke the Sign in with Apple authorization if you used it. We also delete the analytics events and error reports linked to your account; only an anonymous count that an account was deleted remains. Purchase records may be kept by Apple, Google and RevenueCat as required for accounting and tax purposes.

8. Children's privacy

Living is intended for users 13 years of age or older. We do not knowingly collect personal information from children under 13.

9. Changes to this privacy policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last Updated" date and, where appropriate, notify users through the Service.

10. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Living
Email: support@my-living.app